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Posted in Business
The users have clearly shared their voice, but what are they saying? “We do not want to pay your dumb fees!” Verizon has just recently sent news that those wanting to pay their bill online will have to fork out a $2 fee. Then a week after they announced it, they decided it wasn’t a good decision. We’ve witnessed this proven again and again, and more and more in recent times past, that if there is a great and open consumer negative reaction, the Man will be forced to hear, and take action. After news of the new charge got out just last Thursday, Twitter was littered with Verizon customers [expressing|letting out| their [mass|unified] [displeasure|unhappiness|disdain]. [On top of that|If that wasn’t enough], the FCC [got involved|came in to play]. [No one|Nobody] really [knows|is sure] what they [told them|said], but Verizon was pretty [quick|fast] to [back peddle|step back|rethink] and [change things back|reverse the fee]. Verizon issued a statement [regarding|about] the reversal of the [fee|new charge], saying, “The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions…”
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Posted in Business, General